bd91 Responsible Gaming — Your safety is our priority
bd91 believes that entertainment should always be safe and controlled. Use our tools and guidelines to enjoy gaming in a healthy way.
Why is Responsible Gaming important?
Online gaming and betting is a popular form of entertainment. However, like any form of entertainment, it needs to be enjoyed within proper limits. Building a culture of responsible gaming on the bd91 platform is our core goal. We want every one of our users to enjoy games safely, mindfully, and with pleasure — never under financial or mental pressure.
Responsible gaming means more than just keeping your budget in check — it means having full control over your time, money, and emotions. If you ever feel that gaming is getting out of control, bd91 is here for you — with the right help and tools.
Play for Entertainment
Gaming on bd91 is entirely a leisure activity. It should never be thought of as a source of income. Set a budget for yourself before starting each gaming session and do not go beyond that limit. If you lose, chasing losses by placing more bets is not the right decision.
Take Care of Your Time
Gaming sessions can easily run longer than planned. Take regular breaks, spend time with family and friends, and give equal importance to other hobbies and responsibilities. On bd91 you can set your own time-out and session limits, which will help you maintain a healthy balance.
Responsible Gaming Tools
Set Deposit Limits
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you request to increase a limit, a 24-hour delay applies — this delay protects you from impulsive decisions.
Time-Out Feature
Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. During this period you cannot participate in any games, but your account and balance remain safe.
Self-Exclusion
Choose self-exclusion for a longer-term break — from 3 months up to permanently. Once self-exclusion begins it takes effect immediately and cannot be reversed before the period ends. This is the strongest protection measure available.
Loss Limit Control
Decide in advance how much you are willing to lose within a set period. Once that limit is reached, gaming will stop automatically. This is an effective step to protect yourself from financial harm.
24/7 Support
Our support team is always ready for any issue. Chat with us in Bengali via live chat or reach us by email. You will be helped in a sensitive and empathetic manner with full confidentiality.
Child Protection
bd91 is for people aged 21 and above only. Minors are not permitted to open an account. If a minor can access your device, we recommend using parental control software.
Set Your Own Limits
Go to the "Responsible Gaming" option in the Settings menu of your bd91 account to use the features below. If you have any questions, the support team in live chat will help you.
- Set deposit limits per day / week / month
- Choose a loss limit for a set period
- Set a session time limit (how long you play per session)
- Activate time-out — from 24 hours to 30 days
- Apply for self-exclusion — from 3 months to permanent
- Easily review your gaming history and transactions
- You can report a friend's or family member's account to us
Deposit Limits — How do they work?
Lowering a limit takes effect immediately. If you apply to increase a limit, a 24-hour delay period applies, giving you the chance to reconsider your decision. The minimum deposit amount is ৳200.
Time-Out — What does it do?
When a time-out is active, you cannot play games, place bets, or make deposits. Once the period ends, your account is reactivated automatically. For permanent self-exclusion, however, you will need to contact the support team to apply.
Self-Exclusion — How strict is it?
Self-exclusion is the strictest protection measure. Once activated, it cannot be lifted before the set period ends. Promotional emails are not sent during this time either.
Signs of Problematic Gaming
Be alert if you notice the following signs. They indicate that gaming may be becoming a problem for you.
Repeatedly playing to chase losses after losing
Hiding your gaming from family or friends
Prioritising gaming over food, sleep, or work
Spending beyond your budget or playing with borrowed money
Feeling restless or irritable when not gaming
Repeatedly trying to stop but being unable to
If you notice these signs, contact us on live chat without delay or send an email to [email protected]. Our support team will help you with complete confidentiality.
Specific Responsible Gaming Tips
Plan Your Budget
Before you start gaming, decide the maximum amount you can afford to spend. Keep this money separate from your everyday needs — such as household expenses, rent, or education costs. Set aside a separate monthly allowance for gaming and stop once it is used up.
Avoid Impulsive Decisions
Gaming when you are feeling sad, angry, or frustrated is not a good idea. It becomes difficult to make sound financial decisions in that state. Likewise, getting overly excited after a win and increasing your bets is also risky. Play with a clear head and stick to your plan.
Take Regular Breaks
Playing for long stretches at a time reduces concentration and increases the risk of poor decisions. Make a habit of taking at least a 15-minute break every 30 to 45 minutes. Drink some water, take a walk, or talk with family.
Talk Openly with Those Close to You
Be transparent with your family about your gaming. If you feel that gaming is affecting your relationships or family life, that is an important signal. Do not dismiss the concerns of those close to you — they may be able to see things from the outside more clearly than you can.
Make Use of bd91 Support
Our support team is available in Bengali 24/7. Contact us via live chat or email at [email protected] for help setting up self-exclusion, time-out, or any other protection tool. Everything is completely confidential — we do not judge, we help.
Questions and Answers About Responsible Gaming
Need help? We are always here.
Contact our team for support on any responsible gaming matter — or visit our FAQ page.