bd91 Terms and Conditions — Detailed Guidelines

1 General Description and Acceptance

These terms and conditions ("Terms") govern the bd91 platform ("Website") and all services provided on it. By registering on the website, creating an account, or using any service, you fully agree to these terms.

If you do not agree with any part of these terms, please refrain from using our platform. These terms have been drafted in accordance with the applicable laws and regulations of Bangladesh.

2 Account Registration and Management

2.1 Registration Requirements

To open an account on bd91, you must meet the following conditions:

• You must be at least 21 years of age.
• All information you provide must be accurate and truthful.
• You may operate only one account.
• You may not open an account in someone else's name or identity.
• It is your responsibility to keep your account password completely confidential.

2.2 Account Verification

bd91 reserves the right to verify your identity at any time. As part of this process, you may be asked to provide a national identity card, passport, or other government-issued document. Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Suspension and Closure

bd91 reserves the right to suspend or close any account in the following circumstances:

• If false or incorrect information has been provided.
• If evidence of operating multiple accounts is found.
• If fraud or deception is suspected.
• If platform policies are violated.
• In the event of the account holder's death or incapacity.

3 Deposit and Withdrawal Policy

3.1 Deposit Terms

The following methods are accepted for depositing funds on bd91: bKash, Nagad, Rocket, Upay, and bank transfer.

Deposited funds will remain only in the account from which the deposit was made. Deposits via third parties are not accepted. All transactions are conducted in Bangladeshi Taka (BDT).

3.2 Withdrawal Terms

Withdrawal requests are processed after verification. Withdrawals are generally completed within 10–45 minutes. However, some cases may take longer due to banking system delays.

• Withdrawal requests will only be accepted from verified accounts.
• The deposit and withdrawal method must be the same.
• Wagering requirements must be met before withdrawing bonus funds.
• In the case of unusual or suspicious transactions, bd91 may delay withdrawals for the purpose of investigation.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members on bd91 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to this bonus:

• The bonus applies only once and to one account per person, household, or address.
• If the wagering requirement is not met within the specified period after the bonus is issued, the bonus will be cancelled.
• Winnings from bonus funds must meet the relevant conditions before they can be withdrawn.
• bd91 reserves the right to change, suspend, or cancel any bonus offer at any time.

4.2 Other Promotions

From time to time, bd91 runs various special offers, cashback deals, and tournaments. Each promotion has its own terms and conditions, which are detailed on the relevant page. VIP members receive weekly cashback benefits — up to 0.4% at the Bronze level, up to 0.8% at the Silver level, and up to 1.2% at the Gold level.

5 Gaming Rules and Responsible Gambling

5.1 General Gaming Rules

All games on bd91 are conducted fairly and impartially. Each game has its own rules, which can be found in the game interface. If any result is uncertain due to a technical error, bd91 reserves the right to cancel that round and return the stake.

• If a connection is lost during play, the game result will be determined according to the result saved on the server.
• Any objection to a game result must be raised with the support team within 72 hours.
• Any winnings obtained by exploiting a software error will be considered void.

5.2 Responsible Gaming

bd91 gives the highest priority to responsible gambling. Gambling should be a form of entertainment — not a solution to financial problems. If you feel that gambling is having a negative impact on your life, please seek help from our Responsible Gaming page.

You can set your own deposit limits, betting limits, or temporary breaks on your account. Contact our support team to learn more about these options.

6 Prohibited Activities and Anti-Fraud Policy

The following activities are strictly prohibited on bd91. If any of these occur, the account will be immediately closed and all deposits and winnings may be forfeited:

• Creating or operating multiple accounts.
• Abusing or manipulating the bonus system.
• Providing false information or documents.
• Attempting to influence game results using software or computer programs.
• Money laundering or any other unlawful financial activity.
• Attempting unauthorized access to the platform's security systems.
• Fraudulent conduct toward other users.

7 Privacy and Data Protection

The protection of your personal information is very important to us. bd91 uses SSL encryption technology to keep all your data secure. To learn more about our data collection, use, and storage policy, please read our Privacy Policy page.

Your account information will never be sold to third parties. However, information may be shared when required by law or government directive. We will not use your information for marketing purposes without your consent.

8 Copyright and Intellectual Property

All content on the bd91 website — logos, designs, text, graphics, software, and other elements — is protected under bd91's copyright. Copying, distributing, or modifying this content without prior permission is prohibited.

Various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others operate their games on the bd91 platform. The copyright for these games remains with the respective providers.

9 Limitation of Liability

bd91 makes every effort to operate a safe and reliable platform. However, bd91 will bear no liability in the following circumstances:

• Issues arising from a user's loss of internet connection.
• Unexpected technical errors or server downtime.
• Delays in third-party payment processing.
• Loss resulting from a user keeping their account credentials insecurely.
• External causes such as natural disasters, government directives, or network issues.

Participation in gambling is entirely a personal decision. bd91 is not responsible for financial losses.

10 Complaints and Dispute Resolution

If you have a complaint or dispute, please first contact our customer service team. Our support team provides assistance 24/7 in Bengali via live chat.

An initial response will be provided within 7 business days of submitting a complaint. Complex cases may take longer. All efforts to resolve disputes will be conducted on the basis of fairness and transparency.

11 Changes to Terms and Effective Date

bd91 reserves the right to change, expand, or amend these terms and conditions at any time. A notice will be published on the website for significant changes. Continued use of the platform after any changes means you are considered to have agreed to the new terms.

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to be fully effective.

If you have any questions about these terms, please visit our FAQ page or contact us directly.